Terms of service

Terms of Service
Effective Date: 07/05/2025

Welcome to Rambling Clothing, operated by Rambling Clothing Ltd (“we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website at www.ramblingclo.co.uk (“Site”) and our services, including purchases made through the Site.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Eligibility

Our services are intended for use by individuals in the UK and Europe. No minimum age is required, but by using our Site, you confirm you have the legal capacity to enter into a binding contract.

2. Account Registration

You may create an account for a personalised experience. You are responsible for maintaining the confidentiality of your login credentials and any activity under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

3. Orders & Shipping Policy

Order Processing

All orders are processed within 1–3 business days. You will receive an order confirmation and a tracking number once your order is dispatched.

Shipping Rates & Times

We offer UK and European shipping with estimated delivery times as follows:

  • UK Standard Shipping: 2–4 business days

  • Europe Standard Shipping: 5–10 business days

Shipping costs are calculated at checkout. Free UK shipping may be offered for orders over a certain amount (details on product pages or at checkout).

Customs & Duties (EU Orders)

EU customers are responsible for any applicable customs duties or import taxes.

Delays

We are not responsible for delays due to postal services or customs. If your package hasn’t arrived within the estimated timeframe, please contact us at [Insert Email].

4. Returns & Refunds

You may return items within 14 days of delivery in their original, unused condition. To initiate a return, contact us at [Insert Email] with your order number and reason for return.

We do not cover return shipping costs unless the item is defective. Refunds are processed within 5–10 business days once the return is received.

5. Payments

We accept payments through Shopify Payments, Klarna, and PayPal. By using these services, you agree to their respective terms and privacy policies.

  • Klarna: Offers Pay Later and installment options (subject to eligibility and credit checks).

6. Intellectual Property

All content on our Site — including logos, product designs, and images — is owned or licensed by Rambling Clothing Ltd. You may not copy, distribute, or use our materials without written permission.

7. Prohibited Conduct

You agree not to:

  • Use the Site for any unlawful purpose

  • Violate any laws or regulations

  • Interfere with or disrupt the Site’s operation

  • Attempt to gain unauthorised access to other accounts or systems

8. Limitation of Liability

To the fullest extent permitted by law, Rambling Clothing Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page, and continued use of the Site after changes means you accept the new Terms.

10. Contact Information

For any questions or concerns, contact us at:
Email: seanjukes@ramblingclo.co.uk